Materialise releases Magics 14 with enhanced customer service
Materialise has proudly announced the release of a new version of the market leading pre-processing software solution for the rapid prototyping and additive manufacturing industry - Magics 14. It's bursting with lots of new features and comes equipped with a completely renewed customer service approach to enable users to make the most of this powerful software solution.
Magics is a core component of the Magics e-RP Solution Suite, which offers an essential range of integrated efficiency boosting solutions for rapid prototyping and additive manufacturing setups. This new release of Magics features many enhancements; highlights include easy access to round the clock professional customer service, the ability to increase the efficiency of work preparation, process automation and the capability to increase build success for metal additive manufacturing.
Magics 14 has a fully renewed customer service framework in place. This enhanced customer service framework will be visible to users in the form of a 'support request button', which provides a quick and direct route to professional customer service. By taking advantage of their global coverage, Materialise are able to provide responsive customer service 'round the clock' (24 hours per day throughout the working week).
Magics 14 includes a range of new features to increase the efficiency of your work preparation. Major benefits include the ability to perform complex cuts using section views, increased flexibility to speed up mirroring operations and the possibility to directly import Rhino files thereby maintaining color and texture details. All these work preparation operations, or in fact any operation performed on a part or platform is recorded to ensure complete control of your process.
The automation of additive manufacturing processes becomes one step closer with Magics 14. This includes a direct link to Materialise's increasingly popular e-Tools, which automate specific steps in the work preparation process. Further automation is provided in the form of post-build part tracking with the ability to automatically apply identification tags to STL files. The tags can then be easily removed during the part finishing stage. This feature is particularly interesting for the post-build identification of series of components with minor variations, such as a series of medical implants.
Materialise's commitment and support for pioneering technologies is also prominent in Magics 14. This is evident in the form 'Metal SG'; an extended build support toolbox specifically designed for the additive manufacturing of metal components. Metal SG provides new possibilities to customize metal build supports.
'Magics 14 is a serious leap forward. We have listened carefully to our knowledgeable customer base and ensured that Magics 14 is a solution that really helps to drive the additive manufacturing industry. We are aware of the importance of Magics to our customers and as such we have enhanced our customer service framework. This will enable our users to get the most out of the extensive potential of Magics 14', remarked Wim Michiels, Vice President of Materialise Software.
For more information visit: www.materialise.com/magics
About Materialise
With its headquarters in Leuven, Belgium and branches all over the world, the Materialise Group is best known for its activities in the field of rapid industrial and medical prototyping. Apart from having the largest capacity of rapid prototyping equipment in Europe, Materialise enjoys a worldwide reputation as provider of innovative software solutions. As such, Materialise has acquired the position of market leader for 3D printing and Digital CAD software in addition to being a major player in medical and dental image processing and surgery simulation. Its medical and dental products are used worldwide by renowned hospitals, research institutes and clinicians. The group has several subsidiaries in Europe, Asia and the USA, and employs over 800 people in its 4 divisions.
Marketing Contacts
China
Nancy Liu - Nancy.Liu@materialise.com.cn
Europe & Rest of World
Luke Ambrose - Luke.Ambrose@materialise-rp.co.uk
Germany
Sandra Pöpl - Sandra.Poepl@Materialise.de
Malaysia
Zalina Nor - Nor.Zalina@materialise.com.my
USA
Jamie Milas - Jamie.Milas@materialise.com
Magics is a core component of the Magics e-RP Solution Suite, which offers an essential range of integrated efficiency boosting solutions for rapid prototyping and additive manufacturing setups. This new release of Magics features many enhancements; highlights include easy access to round the clock professional customer service, the ability to increase the efficiency of work preparation, process automation and the capability to increase build success for metal additive manufacturing.
Magics 14 has a fully renewed customer service framework in place. This enhanced customer service framework will be visible to users in the form of a 'support request button', which provides a quick and direct route to professional customer service. By taking advantage of their global coverage, Materialise are able to provide responsive customer service 'round the clock' (24 hours per day throughout the working week).
Magics 14 includes a range of new features to increase the efficiency of your work preparation. Major benefits include the ability to perform complex cuts using section views, increased flexibility to speed up mirroring operations and the possibility to directly import Rhino files thereby maintaining color and texture details. All these work preparation operations, or in fact any operation performed on a part or platform is recorded to ensure complete control of your process.
The automation of additive manufacturing processes becomes one step closer with Magics 14. This includes a direct link to Materialise's increasingly popular e-Tools, which automate specific steps in the work preparation process. Further automation is provided in the form of post-build part tracking with the ability to automatically apply identification tags to STL files. The tags can then be easily removed during the part finishing stage. This feature is particularly interesting for the post-build identification of series of components with minor variations, such as a series of medical implants.
Materialise's commitment and support for pioneering technologies is also prominent in Magics 14. This is evident in the form 'Metal SG'; an extended build support toolbox specifically designed for the additive manufacturing of metal components. Metal SG provides new possibilities to customize metal build supports.
'Magics 14 is a serious leap forward. We have listened carefully to our knowledgeable customer base and ensured that Magics 14 is a solution that really helps to drive the additive manufacturing industry. We are aware of the importance of Magics to our customers and as such we have enhanced our customer service framework. This will enable our users to get the most out of the extensive potential of Magics 14', remarked Wim Michiels, Vice President of Materialise Software.
For more information visit: www.materialise.com/magics
About Materialise
With its headquarters in Leuven, Belgium and branches all over the world, the Materialise Group is best known for its activities in the field of rapid industrial and medical prototyping. Apart from having the largest capacity of rapid prototyping equipment in Europe, Materialise enjoys a worldwide reputation as provider of innovative software solutions. As such, Materialise has acquired the position of market leader for 3D printing and Digital CAD software in addition to being a major player in medical and dental image processing and surgery simulation. Its medical and dental products are used worldwide by renowned hospitals, research institutes and clinicians. The group has several subsidiaries in Europe, Asia and the USA, and employs over 800 people in its 4 divisions.
Marketing Contacts
China
Nancy Liu - Nancy.Liu@materialise.com.cn
Europe & Rest of World
Luke Ambrose - Luke.Ambrose@materialise-rp.co.uk
Germany
Sandra Pöpl - Sandra.Poepl@Materialise.de
Malaysia
Zalina Nor - Nor.Zalina@materialise.com.my
USA
Jamie Milas - Jamie.Milas@materialise.com
Subscribe to our newsletter
Stay tuned and get our news in your inbox: subscribe here.
Keep me informed
